Processing Time 

The processing time of an order usually takes up to 2 business days. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping Time*  

The time for your item(s) to travel from our warehouse to your destination. It will normally take 2-3 business days. Due to the COVID-19 situation, your orders placed might be delayed subject to the situation of each destination country/region.

*Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

UK

Standard Delivery (2 -3 business days) - £4.95 / Free on orders over £50

Express Delivery (1-2 business days) - £7.95 / Free on orders over £100

Same day Delivery in central London for every order placed before 12pm - £18 - Orders over £200

Gift Wrap £5


USA

Express delivery (1-3 business days) - £12 / Free on orders over £150

Gift Wrap £5


EUROPE

Express Delivery (1-3 business) - £13.50 / Free on orders over £150

Gift Wrap £5.


RUSSIA

Standard delivery (10-12 business days) - £25/ Free on orders over £200

*Place your order by Monday to receive within 10 - 12 business days. For orders placed after Monday, please allow 15 - 17 business days for delivery

**Please note that orders to Russia may be subject to import charges if over €200. Once order has been placed, customer will receive SMS text and email from Russian customs if passport/custom charges are required – please add correct mobile number to order. SMS and email tracking updates will be sent (on behalf of Boxberry) after import clearance is completed and parcel is on its way to customer.


REST OF THE WORLD

Express Delivery (2-3 business days) - £25 / Free on orders over £200

Gift Wrap £5


australia

Express Delivery (2-3 business days) - £25 / Free on orders over £200

Gift Wrap £5


Prices shown are inclusive of UK Value Added Tax but do not include other taxes which may be applied in your jurisdiction.

Orders posted to countries outside of the UK may be subject to import charges. 111SKIN accepts no responsibility for these. It is the responsibility of the customer to provide necessary documentation and charges as well as liaising with customs in order to ensure accurate delivery.

*NB -We ask that you allow up to 20 working days as on occasion delays can occur. Please note that we are currently not shipping to the following countries: Austria, China, Greece, Croatia, Portugal or Spain.

*ITALY DELIVERY UPDATE - For orders to Italy, please be advised to add no more than 2 items per order to reduce the chance for customs delays. All orders may be subjected to customs inspection with a min delay of 24 hrs. If stopped by customs for further investigation, time may vary. Any queries, feel free to contact via chat or email us.

*GERMANY DELIVERY UPDATE - For orders to Germany, DHL is experiencing some delays due to a backlog so please allow ample time for your delivery. You can also get in touch with DHL Germany directly on 1806345300 for customs and delays updates. We will continue to update here when the backlog is alleviated. Any queries, feel free to contact via chat or email us.